Running Training Like a Business

封面

版权信息

Other

Preface

Acknowledgments

Special Recognition

PART I The Business Case for Transformation

1 Sold on Learning

2 Missed Connections

3 Running Training Like a Business

PART II Making the Transformation

4 The Phases of Transformation

5 Assessing: Take Stock of Training

6 Post Assessment: Weigh Your Options Make the Business Case

7 Planning: Design a Value Machine

8 Installing: Launch the Training Enterprise

PART III The End of the Beginning

9 Running: Deliver Unmistakable Value

10 A Customer’s Perspective

Epilogue

Appendix

Index

About the Authors